NewVietShop.com is committed to serving you the best quality foods and beverage for your family meals together with high-end imported cosmetics. This will help you feel satisfied and confident when shopping at our website.
All products on NewVietShop.com are guaranteed for quality and original. They are always preserved and transported in suitable temperature conditions in accordance with the safety and hygiene standards of foods and beverage and cosmetics.
Within 48 hours of non-food items and 24 hours for foods & beverage items, if there are any defective that determined by characteristics and nature of the product, we accept to exchange for new products or change to another same value items.
In this case, you can exchange your purchased items directly at our physical shop at 145 Ton That Dam, Ben Nghe Ward, District 1, Ho Chi Minh city or we can deliver to your own shipping address with a reasonable fee (you must keep the order receipt and the defective items must retain our company stamps and no signs of already used).
We are always willing to listen and support you in any case.
Please contact us at:
NewVietShop.com Customer Service Center
145 Ton That Dam street, Ben Nghe ward, District 1, HCMC
Hotline: (08) 62 88 35 44
Mobile: 0986 99 35 44